Privacy Policy
Your privacy is critically important to us. At ZyncLayer ("we", "us", "our"), we have a few fundamental principles:
- We don't ask you for personal information unless we truly need it.
- We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don't store personal information on our servers unless required for the on-going operation of one of our services.
1. Information We Collect
Account Information: When you sign up for ZyncLayer, we collect personal information such as your name and email address. If you sign up using a social login (e.g., Google or X), we receive basic profile information from that service.
Service Data: To provide our scheduling and analytics services, we collect data from your connected social media accounts (X, LinkedIn, etc.), including post content, engagement metrics, and profile metadata. This data is collected via official APIs and is used solely to provide the Service.
Payment Information: We do not store your credit card information. All payment transactions are processed through secure third-party payment processors (Stripe).
2. How We Use Data
We use the information we collect to operate and maintain our Service, including:
- Providing, maintaining, and improving our services;
- Processing transactions and sending related information;
- Responding to your comments, questions, and requests;
- Sending you technical notices, updates, security alerts, and support messages.
3. Third-Party Processors
We use trusted third-party services to help us run ZyncLayer. These processors have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Hosting: Vercel, AWS (Infrastructure)
- Payments: Stripe (Billing)
- Analytics: Plausible, Ahrefs (Website Usage)
- Communication: Postmark (Transactional Emails)
4. Data Security & Retention
Security: All data is encrypted in transit using SSL/TLS. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction.
Retention: We retain your personal information only as long as necessary to provide you with the Service and as described in this Privacy Policy. When you delete your account, your data is removed from our active databases within 30 days.
5. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights used by ZyncLayer:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
- Right to Erasure: You have the right to request that we erase your personal data ("Right to be Forgotten").
- Right to Restriction: You have the right to request that we restrict the processing of your personal data.
To exercise any of these rights, please contact us at support@zynclayer.com.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- EL YOUSFI DIGITAL LTD
- Address: 2nd Floor College House, 17 King Edwards Road, Ruislip, HA4 7AE, United Kingdom
- Email: support@zynclayer.com